Where can I look up common VRS errors?
You can look up common VRS errors by clicking on the following link. http://www.kofax.com/support/ip/vrsfj/errorcodes.asp
or viewing the following,
Errors are often caused by the following conditions:
product is not properly installed.
peripheral not properly installed / connected.
hardware problems in accelerator or peripheral.
invalid image file data or file corrupted
bug in ImageControls/Bedrock/Driver, etc.
This list of ImageControls error codes includes troubleshooting tips for many of them. If you encounter an error, check this list for a possible solution.
20000
KGERRASSERTIONFAILED
KGERR_ASSERTIONFAILED
Assertion failed. Check that your configuration is correct and your control files have not been corrupted.
20001
KGERRENGINENOTINITIALIZED
KGERR_ENGINENOTINITIALIZED
Engine not initialized. Initialize the engine.
20002
KGERRCANNOTLOADENGINE
KGERR_CANNOTLOADENGINE
Cannot load engine. There's a possible conflict with the selected engine, or the engine does not exist. Verify that you do not have conflicting installations. Verify that the path defined in the BICCFG environment variable is correct. Verify that the ImageControls BIN directory is in your PATH statement.
20003
KGERRCANNOTFINDENGINE
KGERR_CANNOTFINDENGINE
Cannot find engine. Check your engine configuration.
20004
KGERRNOIMAGEOPEN
KGERR_NOIMAGEOPEN
No image open. The operation requires that an image be open. Open or scan an image and retry the operation.
20005
KGERRSCALINGERROR
KGERR_SCALINGERROR
Image scaling error. Reduce the scaling factors you are attempting to use. For example, check your KView ScaleN and ScaleM properties.
20006
KGERRCANNOTLOADFILTERS
KGERR_CANNOTLOADFILTERS
Storage filters cannot be found or have not been installed. Check the storage filter settings. Make sure the storage filters are available.
20007
KGERRUNKNOWNFILEFORMAT
KGERR_UNKNOWNFILEFORMAT
Cannot recognize file format. The file format you are attempting to use is not supported by ImageControls, or the file you are attempting to use has been corrupted. Use a supported file format. Check that your file is valid.
20008
KGERRCANNOTFINDBICCFG
KGERR_CANNOTFINDBICCFG
Cannot find the BIC.CFG file. Set the BICCFG environment variable to the location of the BIC.CFG file. This is a 16-bit problem. In 32-bit systems, the BIC.CFG information is part of the virtual device driver.
20009
KGERRCANNOTOPENDIALOG
KGERR_CANNOTOPENDIALOG
Cannot open dialog box. Check that you are using the correct dialog box ID. Check that your dialog box resource is valid.
20010
KGERRCMPDATAERROR
KGERR_CMPDATAERROR
Compressed data error. The image data you are reading has been corrupted or you are having problems reading the data from disk (possibly from a slow floppy drive or across a network).
20011
KGERRENGINENOTPRINTCAPABLE
KGERR_ENGINENOTPRINTCAPABLE
Engine not print capable. You do not have a KF-920 or KF940 installed to print with KView. Install the KF-920 or KF-940 to print with KView. Or, change your application to print with KPrnt. KPrnt does not require the KF-920 or KF-940.
20012
KGERRDEVICEALREADYRESERVED
KGERR_DEVICEALREADYRESERVED
Device is already reserved. Unreserve the current device and try again.
20013
KGERRDEVICENOTRESERVED
KGERR_DEVICENOTRESERVED
Device is not reserved. Reserve the device and try again.
20014
KGERRCANTOPENBOARD
KGERR_CANTOPENBOARD
Cannot open engine. Either the drivers have not been installed, or the accelerator is not operational. Check that the correct drivers are installed and that the accelerator is configured correctly.
20015
KGERRCANTOPENDEVICE
KGERR_CANTOPENDEVICE
Cannot open device. Scanner or printer is not connected or turned on. Connect or turn on scanner or printer and try again.
20016
KGERRSCANINPROGRESS
KGERR_SCANINPROGRESS
Scan is in progress. Wait until the process is finished and try again.
20017
KGERRINVALIDININAME
KGERR_INVALIDININAME
Invalid .INI file name. You attempted to access an .INI file with an invalid name (possibly ""). Verify the path and file name specified in the IniFileName properties for each control.
20018
KGERRINIDOESNOTEXIST
KGERR_INIDOESNOTEXIST
.INI file does not exist. Verify the path and file name specified in the IniFileName properties for each control.
20019
KGERRCANTREADSCANNER
KGERR_CANTREADSCANNER
Cannot read scanner settings. Communication with the scanner failed. Verify that the cable to the scanner is properly connected.
20020
KGERRCANTWRITESCANNER
KGERR_CANTWRITESCANNER
Cannot write scanner settings. Communication with the scanner failed. Verify that the cable to the scanner is properly connected.
20021
KGERRMEMORYERROR
KGERR_MEMORYERROR
Host memory failure. Check the memory on the accelerator board.
20022
KGERRINVALIDACTION
KGERR_INVALIDACTION
The action value that was set is outside the allowable range.
20023
KGERRBADPARAMETER
KGERR_BADPARAMETER
Bad parameter. A more-descriptive error is usually generated.
20024
KGERRINVALIDSTORAGECOMBO
KGERR_INVALIDSTORAGECOMBO
Invalid storage filter/compression type combination. For scan operations, check the KScan IOCompressionCap and IOStgFltCap properties and set IOCompression and IOStgFlt accordingly. For print operations, check the KPrnt IOCompressionCap and IOStgFltCap properties and set IOCompression and IOStgFlt accordingly.
20025
KGERRSCANNERNOPAPER
KGERR_SCANNERNOPAPER
Scanner ran out of paper. This error reflects a status returned by the scanner. Put paper in the scanner and try again.
20026
KGERRSCANNERPAPERJAM
KGERR_SCANNERPAPERJAM
A paper jam occurred in the scanner. This error reflects a status returned by the scanner. Resolve the scanner paper jam and try again.
20027
KGERRNOTCAPABLE
KGERR_NOTCAPABLE
Device not capable of performing the operation, or you have mismatched drivers, .DLLs, and control files. Check your settings against the capabilities of the device. Check that you are using the correct drivers, .DLLs, and other resource files.
20028
KGERRABORTED
KGERR_ABORTED
Process aborted. A more-descriptive error is usually generated.
20029
KGERRSTARTINGJOB
KGERR_STARTINGJOB
Error starting job. A more-descriptive error is usually generated.
20030
KGERREVENTERROR
KGERR_EVENTERROR
Event returned error.
20031
KGERRSTARTINGSCANNER
KGERR_STARTINGSCANNER
The scanner could not be started. This error reflects a status returned by the scanner. A more descriptive status is usually generated.
20041
KGERRFAIL
KGERR_FAIL
General failure. A more-descriptive error is usually generated.
20042
KGERRNA
KGERR_NA
Not available. A more-descriptive error is usually generated.
20043
KGERRCORRUPTED
KGERR_CORRUPTED
Data has been corrupted. A more-descriptive error is usually generated.
20044
KGERRTIMEOUT
KGERR_TIMEOUT
Timeout error. Timeouts can occur at the scanner level as well as at the accelerator board level. The bar code driver can timeout with poor quality bar codes. Timeouts can occur if your system becomes busy. Increase the timeout setting and try again.
20045
KGERRDRIVERFAIL
KGERR_DRIVERFAIL
A critical driver failure occurred. Reset your accelerator board and try again.
20046
KGERRNOTSUPPORTED
KGERR_NOTSUPPORTED
Feature not supported. You attempted to use a feature that is not supported.
20047
KGERRCONTROLNOTFOUND
KGERR_CONTROLNOTFOUND
Control not found. Check your PATH statement.
20048
KGERRCONTROLNOTCONNECTED
KGERR_CONTROLNOTCONNECTED
Control not connected. Connect the control and try again.
20049
KGERRTASKFAILURE
KGERR_TASKFAILURE
Task failure. A more descriptive error is usually generated.
20050
KGERRBADPICKINGRECTANGLE
KGERR_BADPICKINGRECTANGLE
Bad picking rectangle settings. For example, you might have defined a picking rectangle larger than your image. Check your picking rectangle properties (for example, the KScan DevicePickingxxx properties such as DevicePickingHeight).
20051
KGERRPAPERINADF
KGERR_PAPERINADF
Cannot perform flatbed scan - paper in ADF. You attempted to use the flatbed with paper in the ADF. Remove the paper from the ADF or change the scan source to ADF.
20052
KGERRBADDPI
KGERR_BADDPI
Invalid DPI. For scan operations, check the KScan ScanDpiCap property and set ScanDpi accordingly. In addition, Fujitsu IPC scanners do not support scanning at resolutions greater than 400 DPI in Standard DTC mode. Check the FujitsuIPCDTCMode property is not set to Standard for resolutions greater than 400 DPI. For print operations, check the KPrnt DpiCap property and set Dpi accordingly.
20053
KGERRBADPAPERSIZE
KGERR_BADPAPERSIZE
Invalid paper size. For scan operations, check the KScan ScanSizeCap property and set ScanSize accordingly. For print operations, check the KPrnt PaperSizeCap property and set PaperSize accordingly.
20054
KGERRBADDENSITY
KGERR_BADDENSITY
Invalid density. Check the KScan ScanDensityCap property and set ScanDensity accordingly.
20055
KGERRBADCONTRAST
KGERR_BADCONTRAST
Invalid contrast. Check the KScan ScanContrastCap property and set ScanContrast accordingly.
20056
KGERRBADPAPERSRC
KGERR_BADPAPERSRC
Invalid paper source. For scan operations, check the KScan ScanSourceCap property and set ScanSource accordingly. For print operations, check the KPrnt SourceCap property and set Source accordingly.
20057
KGERRBADSTACKER
KGERR_BADSTACKER
Invalid stacker. For Scan operations, check the ScanDestinationCap property and set ScanDestination accordingly. For print operations, check the KPrnt DestinationCap property and set Destination accordingly.
20058
KGERRBADCOLOR
KGERR_BADCOLOR
Invalid color. The color bit for the image is invalid or corrupted.
20059
KGERRBADBITSEX
KGERR_BADBITSEX
Invalid bitsex. The bitsex (fill order) for the image is invalid or corrupted.
20060
KGERRBADSCANMODE
KGERR_BADSCANMODE
Invalid scan mode. Check the KScan ScanModeCap property and set ScanMode accordingly.
20061
KGERRBADSTARTMODE
KGERR_BADSTARTMODE
Invalid start mode. Check the KScan ScanManualStartCap property and set ScanManualStart accordingly.
20062
KGERRBADPAPERDST
KGERR_BADPAPERDST
Invalid paper destination. For scan operations, check the KScan ScanDestinationCap property and set ScanDestination accordingly. For print operations, check the KPrnt DestinationCap property and set Destination accordingly.
20063
KGERRBADDUPLEX
KGERR_BADDUPLEX
Invalid simplex/duplex setting or accelerators are not configured for duplex scanning. Check the KScan ScanDuplexCap property and set ScanDuplex accordingly. Check the configuration for the accelerators.
20064
KGERRLINETOOWIDE
KGERR_LINETOOWIDE
Line too wide to handle with the accelerator. The maximums are: 4K with the KF-9250, 8K with the KF9275, and 32K with a software accelerator.
20065
KGERRBADPRINTTRAY
KGERR_BADPRINTTRAY
Invalid print tray. Check the KPrnt SourceCap property and set Source accordingly.
20066
KGERRBADPARAMCOMBO
KGERR_BADPARAMCOMBO
Invalid parameter combination. This is a general error for invalid setting combinations. A more-descriptive error is usually generated.
20067
KGERRADFPRESENT
KGERR_ADFPRESENT
Status, ADF is present.
20068
KGERRBADDITHER
KGERR_BADDITHER
Invalid dither setting. Check the KScan ScanDitherCap property and set ScanDither accordingly.
20069
KGERRBADJOG
KGERR_BADJOG
Invalid jog position setting. Check the KPrnt JogPositionCap property and set JogPosition accordingly.
20070
KGERRBADFOOTSWITCH
KGERR_BADFOOTSWITCH
Invalid or faulty footswitch.
20071
KGERRBADJOBSEP
KGERR_BADJOBSEP
Fujitsu-style job separators are not supported or an incorrect version of the scanner driver is being used. Check the scanner driver and scanner capabilities.
20072
KGERRBADLONGSCAN
KGERR_BADLONGSCAN
Long scan is not supported or the scanner is not configured for long scan operations. Check the KScan ScanContinuousCap property and set ScanContinuous accordingly. If the scanner is not capable, use a different scanner. Some Bell+Howell scanners must be physically configured for long scans. Check the physical configuration of the scanner.
20074
KGERRBADSRCSIZECOMBO
KGERR_BADSRCSIZECOMBO
Invalid paper source/paper size combination. For scan operations, check the KScan ScanSourceCap and ScanSizeCap properties and set ScanSource and ScanSize accordingly. For print operations, check the KPrnt SourceCap and PaperSizeCap properties and set Source and PaperSize accordingly.
20075
KGERRBADSRCPANELCOMBO
KGERR_BADSRCPANELCOMBO
Invalid paper source/panel combination. Check the capability properties and change your settings.
20076
KGERRBADSIZEORIENTCOMBO
KGERR_BADSIZEORIENTCOMBO
Invalid paper size/orientation combination. For scan operations, check the ScanSizeCap and ScanDirectionCap properties and set ScanSize and ScanDirection accordingly. For print operations, check the PaperSizeCap and OrientationCap properties and set PaperSize and Orientation accordingly.
20077
KGERRBADSIZEDPICOMBO
KGERR_BADSIZEDPICOMBO
Invalid paper size/DPI combination. The combination will create an image size greater than the memory on the accelerator board or PC. Check the capability properties and change your settings.
20078
KGERRBADSRCORIENTCOMBO
KGERR_BADSRCORIENTCOMBO
Invalid paper source/orientation combination. For scan operations, check the ScanSourceCap and ScanDirectionCap properties and set ScanSource and ScanDirection accordingly. For print operations, check the SourceCap and OrientationCap properties and set Source and Orientation accordingly.
20079
KGERRBADSRCLONGSCANCOMBO
KGERR_BADSRCLONGSCANCOMBO
Invalid paper source/long scan combination. Check the KScan ScanSourceCap and ScanContinuousCap properties and set ScanSource and ScanContinuous accordingly.
20080
KGERRBADORIENTLONGSCANCOMBO
KGERR_BADORIENTLONGSCANCOMBO
Invalid orientation/long scan combination. Check the KScan ScanDirectionCap and ScanContinuousCap properties and set ScanDirection and ScanContinuous accordingly.
20081
KGERRBADSTACKERJOGCOMBO
KGERR_BADSTACKERJOGCOMBO
Invalid stacker/jog position combination. Check the KPrnt DestinationCap and JogPositionCap properties and set Destination and JogPosition accordingly.
20082
KGERRBADORIENT
KGERR_BADORIENT
Invalid orientation. The selected orientation is not supported. For scan operations, check the ScanDirectionCap property and set ScanDirection accordingly. For print operations, check the OrientationCap property and set Orientation accordingly.
20083
KGERRBADCONTRASTSCANMODE
KGERR_BADCONTRASTSCANMODE
Invalid contrast/scan mode combination. Check the ScanContrastCap and ScanModeCap properties and set ScanContrast and ScanMode accordingly.
20084
KGERRUNKNOWNERROR
KGERR_UNKNOWNERROR
Unknown error. Call Kofax Technical Support.
20085
KGERRUNSUPPORTEDCOMPFORMAT
KGERR_UNSUPPORTEDCOMPFORMAT
Unsupported compression format. Use a supported compression format. For scan operations, check the KScan IOCompressionCap property and set IOCompression accordingly. For print operations, check the IOCompressionCap property and set IOCompression accordingly.
20086
KGERRPOWEROFF
KGERR_POWEROFF
Peripheral power is off or cable not connected. Check your cables, turn on the scanner or printer, and try again.
20087
KGERRSTRINGTOOLONG
KGERR_STRINGTOOLONG
String too long. Downloaded string sent to device is too long.
20088
KGERRALREADYOPEN
KGERR_ALREADYOPEN
Device already open. Close and then attempt to reopen the device.
20089
KGERRDATAOVERRUN
KGERR_DATAOVERRUN
Data overrun. The software was unable to keep up with the data transfer from the scanner. This is usually a scanner driver problem.
20090
KGERRSTOPBUTTON
KGERR_STOPBUTTON
Peripheral stopped by user. Stop button was pressed.
20091
KGERRFUSEBLOWN
KGERR_FUSEBLOWN
Peripheral fuse blown. Replace the fuse. Refer to your scanner manufacturer's documentation.
20092
KGERROPTICSERROR
KGERR_OPTICSERROR
Peripheral optics malfunction. Scanner optics or sensors need service. Refer to your scanner manufacturer's documentation.
20093
KGERRMECHANICALERROR
KGERR_MECHANICALERROR
Peripheral mechanical malfunction. Refer to your scanner manufacturer's documentation.
20094
KGERRCOVEROPEN
KGERR_COVEROPEN
Peripheral cover open. Close the cover and try again.
20095
KGERRNOENDORSER
KGERR_NOENDORSER
Peripheral has no endorser. Check the KImgp EndorseCap property and set PSEndorse accordingly. If the scanner is not capable, use a different scanner.
20096
KGERRENDORSERERROR
KGERR_ENDORSERERROR
The endorser on the scanner has an error. Refer to your scanner manufacturer's documentation.
20097
KGERRBADENDORSERSTRING
KGERR_BADENDORSERSTRING
Invalid endorser string. The string sent to the endorser was too long or contained invalid characters. Refer to your scanner manufacturer's documentation and set the KImgp PSEndorseText property accordingly.
20098
KGERRELECTRICALERROR
KGERR_ELECTRICALERROR
Peripheral electrical malfunction. Refer to your scanner manufacturer's documentation.
20099
KGERRWRITINGDATA
KGERR_WRITINGDATA
Error writing data. Disk may be write protected or full. Check that storage space is available and that access rights allow for writing data.
20100
KGERRUNKNOWNKOFAXERROR
KGERR_UNKNOWNKOFAXERROR
Unknown Kofax error. Call Kofax Technical Support.
20101
KGERRSCANPATCHSTOP
KGERR_SCANPATCHSTOP
Patch code stop occurred. Scanner stopped on patch code.
20102
KGERRSCANPATCHDETECT
KGERR_SCANPATCHDETECT
Patch code detected. A patch code was detected during processing.
20103
KGERRVERSIONMISMATCH
KGERR_VERSIONMISMATCH
Version mismatch. Incompatible drivers and .DLLs. Check your drivers and resource files.
20104
KGERRINVALIDACTIVEZONE
KGERR_INVALIDACTIVEZONE
Invalid active zone. You attempted to make a non-existent zone the active zone. Verify that the zone exists. Make sure the KView ZoneActive property is not greater than ZoneCount.
20105
KGERRINVALIDZONEDIMENSIONS
KGERR_INVALIDZONEDIMENSIONS
Invalid active zone dimensions. Change your KView zone dimension properties (such as ZoneHeight and ZoneWidth).
20106
KGERRINVALIDZONEBORDER
KGERR_INVALIDZONEBORDER
Invalid zone border. Check your KView zone border properties (such as ZoneBorderHeight and ZoneBorderWidth).
20107
KGERRINVALIDPAGENUMBER
KGERR_INVALIDPAGENUMBER
Invalid page number. You attempted to access a page number that does not exist in a multi-page file. For display operations, make sure the KView Page property is not greater than MultiPageCount. For scan operations, make sure the KScan PSPage property is not greater than PSPageCount. For print operations, make sure the KPrnt PSPage property is not greater than PSPageCount.
20108
KGERRINVALIDZONEINISECTION
KGERR_INVALIDZONEINISECTION
Invalid zone .INI file section. You attempted to access zone information in an invalid (possibly "") or non-existent section in the zone .INI file. Check the KView ZoneIniFileName and ZoneIniSectionName properties.
20109
KGERRINVALIDACTIVETEMPLATE
KGERR_INVALIDACTIVETEMPLATE
Invalid active master form. You attempted to access a master form that does not exist. Make sure the KForm TemplateActive property is not greater than TemplateCount.
20110
KGERRCALIBRATIONPROBLEM
KGERR_CALIBRATIONPROBLEM
Calibration problem with the scanner. Recalibrate the scanner. Check your scanner manufacturer's documentation.
20111
KGERRIMAGELENGTHMISMATCH
KGERR_IMAGELENGTHMISMATCH
Image length mismatch.
20112
KGERRINVALIDSOURCERECT
KGERR_INVALIDSOURCERECT
Invalid source rectangle. You attempted to define a source rectangle beyond the dimensions of the image. Check your KPrnt source rectangle properties (such as SourceRectHeight and SourceRectWidth).
20113
KGERRINVALIDDESTINATIONRECT
KGERR_INVALIDDESTINATIONRECT
Invalid destination rectangle. You attempted to define a destination rectangle beyond the printable area on your destination page. Check your KPrnt printable area properties (such as PrintableAreaHeight and PrintableAreaWidth) and your KPrnt destination rectangle properties (such as DestRectHeight and DestRectWidth).
20114
KGERRUNABLETOCREATEBITMAP
KGERR_UNABLETOCREATEBITMAP
Unable to create bitmap. Check your memory or GDI resources.
20115
KGERRNOTBUSY
KGERR_NOTBUSY
Not busy. KPrnt is not sending information to the printer.
20116
KGERRBADSEQUENCE
KGERR_BADSEQUENCE
Bad sequence. An operation was performed out of sequence.
20117
KGERRNOTCAPABLEINDESIGNMODE
KGERR_NOTCAPABLEINDESIGNMODE
Not capable in design mode. You attempted to perform an operation not possible in design mode.
20118
KGERRCONTROLALREADYCONNECTED
KGERR_CONTROLALREADYCONNECTED
Control already connected.
20119
KGERRBADCOLORORBITSEX
KGERR_BADCOLORORBITSEX
Bad color or bit order. The color bit or the bitsex (fill order) is incorrect.
20120
KGERRINVALIDTEMPLATEINISECTION
KGERR_INVALIDTEMPLATEINISECTION
Invalid master form .INI file section. You attempted to access master form information in an invalid (possibly "") or non-existent section in the .INI file. Check the KForm IniTemplateFileName and TemplateSectionName properties.
20121
KGERRBADINISECTIONNAME
KGERR_BADINISECTIONNAME
The section name for an .INI file is invalid (possibly ""). Check your IniFileName and IniSectionName properties (for each control).
20122
KGERRSCNADFMISSPICK
KGERR_SCNADFMISSPICK
ADF did not pick up a page. Clean and adjust the scanner rollers and try again. Refer to your scanner manufacturer's documentation.
20123
KGERRSCNADFERROR
KGERR_SCNADFERROR
ADF is in error. Refer to your scanner manufacturer's documentation.
20124
KGERRSCNNOTREADY
KGERR_SCNNOTREADY
Scanner is not ready.
20125
KGERRSCNNOSCANNER
KGERR_SCNNOSCANNER
No scanner is attached. Attach a scanner and try again.
20139
KGERRBADIOPORT
KGERR_BADIOPORT
Accelerator IO port is invalid. Verify that the accelerator port is configured correctly.
20140
KGERRINIBADSECTION
KGERR_INIBADSECTION
Invalid .INI file section. You attempted to access information in an invalid (possibly "") or non-existent section in the .INI file. Check the path and file names specified in the IniFileName and IniSectionName properties for each control.
20141
KGERRINIBADENTRY
KGERR_INIBADENTRY
The entry in an INI file section is invalid. The entry is the "xxx=yyy" part. The invalid portion is probably the "yyy."
20142
KGERRININOENTRY
KGERR_ININOENTRY
The entry in an INI file section is missing. The entry is the "xxx=" part.
20143
KGERRCANNOTOPENFILE
KGERR_CANNOTOPENFILE
Cannot open file. Check the specified file name and path. Check that the file has not been opened by someone else. For example, check the KView FileName property.
20146
KGERRNOSCSIMODULE
KGERR_NOSCSIMODULE
SCSI module expected on KF-9275 but not found. Verify that the SCSI module is properly and securely attached to the KF-9275.
20147
KGERRBADPERIPHERALMODEL
KGERR_BADPERIPHERALMODEL
Peripheral model incorrectly specified. Check the KScan ScanModel setting.
20148
KGERRBADPERIPHERALMAKE
KGERR_BADPERIPHERALMAKE
Peripheral make incorrectly specified. Check the KScan ScanMake setting.
20150
KGERRBADBOARDTYPE
KGERR_BADBOARDTYPE
Wrong board type. The scanner might not be supported with the accelerator board. Faster scanners require a KF-9275. SCSI scanners require a SCSI KF-9275.
20151
KGERRBADCABLEID
KGERR_BADCABLEID
For future development: Feature not available in 2.0.
20152
KGERRBADPANELSTART
KGERR_BADPANELSTART
Start button was not pressed on the panel before timeout.
20154
KGERRBADFOOTSWITCHPAPERCOMBO
KGERR_BADFOOTSWITCHPAPERCOMBO
No foot switch with flatbed.
20156
KGERRPERIPHERALCOMMUNICATION
KGERR_PERIPHERALCOMMUNICATION
Error communicating with device. Check the peripheral cables and try again.
20158
KGERRBADHEADER
KGERR_BADHEADER
Image header has been corrupted.
20168
KGERRNODRIVER
KGERR_NODRIVER
Missing driver (for example, a printer driver).
20169
KGERRENGINEFAIL
KGERR_ENGINEFAIL
Pixel Translations. There is no accelerator board.
20172
KGERRNOTREADY
KGERR_NOTREADY
Device is not ready.
20173
KGERRTONERLOW
KGERR_TONERLOW
Printer toner is low. Check your printer manufacturer's documentation.
20174
KGERRDEVICEFAIL
KGERR_DEVICEFAIL
Pixel Translations. It could be that there is a bad card, or some device failed.
20175
KGERRNOTCONFIGURED
KGERR_NOTCONFIGURED
Not configured. This typically occurs if you are missing a Pixel Translations driver.
20179
KGERRBADIMAGEWIDTH
KGERR_BADIMAGEWIDTH
Image file may be corrupted. Either the image width is zero or too large.
20180
KGERRENGINEBUSY
KGERR_ENGINEBUSY
Engine is busy.
20189
KGERRNOSLAVE
KGERR_NOSLAVE
Attempt to scan duplex without a required secondary accelerator board. Check your accelerator configuration. Install a secondary accelerator.
20197
KGERRRESERVEFAIL
KGERR_RESERVEFAIL
Unable to reserve the engine/peripheral.
20199
KGERRINVALIDEDITION
KGERR_INVALIDEDITION
Feature is not available with current product edition. For example, you might have attempted to use a Gold edition feature with the Standard edition of the software.
20203
KGERRNOTONER
KGERR_NOTONER
Printer does not have toner. Check your printer manufacturer's documentation.
20205
KGERRCOMMUNICATIONERROR
KGERR_COMMUNICATIONERROR
Cannot communicate with the scanner. The scanner might be powered off or the cables not connected. Check your cables, turn on the scanner, and try again.
20213
KGERRBADSAMPLESPERPIXEL
KGERR_BADSAMPLESPERPIXEL
The color format of a file is not supported. This might occur when attempting to read a color image (stored in an unsupported format) from disk.
20224
KGERRINCORRECTIOMODULE
KGERR_INCORRECTIOMODULE
Wrong IO module with KF-9275. Expected video module instead of SCSI module or vice versa. Check your accelerator configuration.
20225
KGERRBADUNIT
KGERR_BADUNIT
Invalid unit of measurement specified.
20226
KGERRBADROTATIONLONGSCANCOMBO
KGERR_BADROTATIONLONGSCANCOMBO
When continuous sheet scanning is selected, engines are not capable of rotation. Check the KScan DeviceRotateCap and ScanContinuousCap properties and set DeviceRotate and ScanContinuous accordingly.
20227
KGERRBADIMAGEPROCLONGSCANCOMBO
KGERR_BADIMAGEPROCLONGSCANCOMBO
Accelerator based deskew, bar code, and patch code operations not supported when continuous scan enabled. Check the KScan ScanContinuousCap property and set your other settings (such as deskew) accordingly.
20228
KGERRBADSOURCEALIAS
KGERR_BADSOURCEALIAS
Bad source alias. The KScan DeviceAlias property is invalid. Check that your sources are configured correctly with the KSM. To specify a scanner source, check the DeviceScanCap property before setting DeviceAlias. To specify an import source, check the DeviceDiskCap property.
20229
KGERRBADSOURCETYPE
KGERR_BADSOURCETYPE
Expected a scanning source instead of an import source (or vice versa). Check that the source type specified by the KScan ActiveDevice property is the same as the source type specified by DeviceAlias.
20230
KGERRNOSOURCEAVAILABLE
KGERR_NOSOURCEAVAILABLE
No sources have been configured with the KSM. Configure sources with KSM.
20231
KGERRBOARDTYPEMISMATCH
KGERR_BOARDTYPE_MISMATCH
Primary and secondary accelerator boards are of different or incompatible types. The secondary board must be at least as fast as the primary board. For example, if using a KF-9275 and a KF-9250 together for scanning, the KF-9275 should be configured as the secondary.
20232
KGERRBOARDMEMORYMISMATCH
KGERR_BOARDMEMORY_MISMATCH
Secondary accelerator board must have more memory than the primary board.
20233
KGERROBSOLETE
KGERR_OBSOLETE
You tried to use a feature that is no longer supported.
20235
KGERRISISSCANDRIVERERRER
KGERR_ISISSCANDRIVERERRER
An error occurred in the scanner driver.
20236
KGERRNOPRINTERAVAILABLE
KGERR_NOPRINTERAVAILABLE
No printer available.
20237
KGERRNOBOARDMEMORY
KGERR_NOBOARDMEMORY
No memory on accelerator board.
20389
KGERRISISMISSINGENTRYPOINT
KGERR_ISISMISSINGENTRYPOINT
A .DLL is missing a function. This could indicate a problem with the installation. It could also indicate a conflict with other installed software (such as an older version of ImageControls).
20393
KGERRISISUNKNOWNERROR
KGERR_ISISUNKNOWNERROR
Unknown error. Usually, a more descriptive error is generated. Contact Kofax Technical Support.
20394
KGERREXPIRED
KGERR_EXPIRED
Not currently used.
20396
KGERRBADSOURCEFEATURE
KGERR_BADSOURCEFEATURE
Bad source feature. You tried to use a feature not supported by the selected source device.
20397
KGERRNODUPLEXONFLATBED
KGERR_NODUPLEXONFLATBED
Duplex scanning is not supported on the flatbed scanner. Check the KScan ScanDuplexCap property before setting ScanDuplex. Change to single-image mode or use a different scanner.
20400
KGERRSCNWRONGMAKE
KGERR_SCNWRONGMAKE
The scanner firmware loaded on the Kofax accelerator is a different make than the one selected. Perform a reset to reload the correct firmware.
20401
KGERRSCNWRONGMODEL
KGERR_SCNWRONGMODEL
The scanner firmware loaded on the Kofax accelerator is a different model than the one selected. Perform a reset to reload the correct firmware.
20402
KGERRBADBHACESCANCOMBO
KGERR_BADBHACESCANCOMBO
Invalid Bell+Howell function and sensitivity combination. Check the BHACEFunction and BHACESensitivity settings.
20403
KGERRBADBARCODETYPECOMBO
KGERR_BADBARCODETYPECOMBO
Invalid bar code type combination. Not all bar code types can be used together. The illegal combinations are Interleaved 2 of 5 and Linear 2 of 5, UPC-A and EAN, UPC-A and UPC-E, and Postnet and any other type. Check your KImgp BarType property.
20405
KGERRBADZOOMDPICOMBO
KGERR_BADZOOMDPICOMBO
Invalid zoom and DPI combination. Check the capability properties and change your settings.
20407
KGERRBADUSERLICENSE
KGERR_BADUSERLICENSE
Not currently used.