Sidekick Support Section

Most Popular Support FAQs

  1. The Sidekick 1400 has been discontinued
  2. Are BBH scanners compatible with the new Windows Vista operating system?
  3. Sidekick 1400 Imprinter Function

Driver Downloads

Sidekick4.10.039_BBHOEMbuild
Sidekick4.10.039_BBHOEMbuild
166 MB
  • Click on the link “Sidekick4.10.039_BBHOEMbuild”
  • Read the file “ReadMeFirst.txt”
  • Click on the file link “Sidekick4.10.039_BBHOEMbuild.zip” and either open it and extract the contents to your PC or save the contents to your PC and then open and extract
  • Important! Sidekick 4.1 upgrades used with Kofax Ascent 7.x must also include installation of the patch “XF_XFTruperSidekickAscent_VRS41BBHOEM_Patch” or 4.1 will not work properly o Go back to the Böwe Bell + Howell public FTP 4.1 website folder by clicking on this link: ftp://scannersftp.bowebellhowell.com/BBHVRS/BBHOEMVRS_4.1/ o Click on the “XF_XFTruperSidekickAscent_VRS41BBHOEM_Patch” link o Read the “READ_ME_FIRST.txt” file o Double-click on the executable file “vrs410update0.2.exe”
SidekickAscent_VRS41BBHOEM_Patch
SidekickAscent_VRS41BBHOEM_Patch
3.1 MB
  • Click on the “XF_XFTruperSidekickAscent_VRS41BBHOEM_Patch” link
  • Read the “READ_ME_FIRST.txt” file
  • Double-click on the executable file “vrs410update0.2.exe”
Sidekick VRS 4.0 Upgrade
sidekick_vrs4_upgrade.zip

Upgrade to Capio Version 1.5
Upgrade to Capio Version 1.5
(Download Capio 1.5 - (39.1 MB))
Before installing, please check that your PC meets the minimum system requirements: Pentium 4 based system (or equivalent), 256 Mbytes of system memory (RAM), Hard drive with 1 Gbyte free disk space, Monitor resolution: 800 x 600, Click on the "Download Now" button below to downloadthe installation file (capio_install.exe)to a temporary location. We recommend you create a temporary folder or placing on your desktop.Save the download file to your download location mentioned above. (that makes it easy to find afterward).Now take a break: The download process will take a few minutes depending on the speed of your Internet connection (approximately 15 minutes using a 56K modem).

Accessories & Consumables

Self Service SILEX - USB 2.0 Network Device: $149.00 » Buy Online
Part #: 0103525 - Boost your Sidekick scanner into a shared resource on your local area network!

Self Service Sidekick/Trūper Cleaning Kit: $22.00 » Buy Online
Part #: S005504 - Each package includes ten (10) cleaning sheets.


Operator Manuals

Sidekick Operator Manual
sidekick_operator_manual_rev_e.pdf
4868 KB