Support: Spectrum XF: FAQs

VRS “Advanced Properties” GUI (graphical user interface) display incorrect

For Kofax VRS 4.00.119 / 4.00.071

A VRS Advanced Properties failure can occur with a new update from Microsoft.

MS XP update, installing Microsoft .NET Framework 2.0, most likely will cause the VRS “Advanced Properties” GUI (graphical user interface) not to display. In other words, when you click on “Advanced Properties” or “Preview” the VRS interactive GUI does not appear or load.

The update, for now, does not to appear automatic but rather the user would have to select it from the Windows Update web site.

 

To correct this problem, simply identify if the update is present by using Windows Add/Remove program feature, in the Windows Control Panel. If found, click on Add/Remove and delete the update.

This action should only be considered with the owner of the PC. There is a slight probability that removing the update could cause problems with other software application. Most likely not.

 

Delete:

Microsoft .NET Framework 2.0

 

Leave these versions, which may appear together.

Microsoft .NET Framework 1.1

Microsoft .NET Framework  1.1 (Hot fix)

 

 

For additional information, check the Kofax Knowledgebase web site at-

http://knowledgebase.kofax.com/faqsearch/search.aspx

From the Kofax Knowledgebase-http://knowledgebase.kofax.com/faqsearch/results.aspx?QAID=6371

 

Question:

Why doesn’t the VRS interactive properties viewer launch after loading my source when using VRS 4.0 with .NET framework 2.0?

Answer:

This error is caused when you have .NET 2.0 Framework software installed on your Windows Operating System. Kofax has not officially tested or certified the .NET 2.0 Framework software.

Currently .Net Framework 2.0 is not supported with VRS 4.0 but we have a temporary work around. The following files need to be created before .Net Framework 2.0 can be used correctly with VRS 4.0. The instructions below are catered for VCDEM32P.EXE (VCDemo).


CDTabDlg.EXE.config
CdViewer.EXE.config
ErrorCfg.EXE.config
KIniLdr.exe.config
Resolve.EXE.config
VCDem32p.EXE.config

These file need to have the following information :


<?xml version="1.0"?>
<configuration>
            <startup>
                        <supportedRuntime version="v1.1.4322"/>
                        <requiredRuntime version="v1.1.4322" safemode="true"/>
            </startup>
</configuration>


Now if the customer needs another application to work with VRS 4.0 then a separate ".config" file needs to be created and placed in the same directory of the applications executable (if the customer was using Capture Perfect the config file would need to be created and placed in this directory c:\program files\canon electronics\captureperfect3.0\cappe3.exe.config , because the actual EXE file for Capture Perfect is Cappe3.exe).

This would apply to any application that the customer is looking to use with VRS 4.0. The customer would need to create a separate "config" for any exe that would call upon VRS's UI.

The other 5 files config files will need to be in the BIN directory of the current VRS 4 install (C:\Program Files\Kofax\Imgctls\Bin).